Use IP Telephony and VoIP to Increase Business Efficiency While Reducing Expenses

Does this scenario seem familiar?

An office worker hangs up their office phone and goes to meet a client. They use their own personal cell phone for work calls, but accidentally text a client in the same manner they would text a friend.

Such a scenario can have a significant impact on any business, which cares about retaining clients and increasing their profit margins. Luckily, with a VoIP phone that uses IP telephony and VoIP, you will never need to worry about this scenario again!

IP telephony over VoIP can seem confusing to some people. After all, they seem like two sets of Internet protocols, both allowing you to send voice messages and other digital packages over the Internet. And they are.

However, you can also use IP telephony and VoIP together, to ensure you receive the best of both worlds. With a company like Cisco offering them both via its Cisco Network Consulting and Support Services, you cannot lose.

Here is how it works:

Every time you send a voice message over IP, your voice is digitized and sent along a network. Your voice stream is broken up into data packets, and each packet is sent to its destination, where the packets are re-assembled, thereby re-creating your message for your intended recipient.

With VoIP, you can access more features than regular IP telephone will allow. You can get services like advanced call routing, contact centers, voice mail, and more, all of which can ensure that you receive the best service IP telephony and VoIP can offer.

Here are some of the reasons why IP telephony and VoIP can be the perfect addition for your business in the New Year.

Lower Cost

VoIP technology boasts lower costs and more bandwidth efficiency. If you run a business where you experience a large amount of sales calls, for instance, you should consider switching to IP telephone and VoIP. You can save significant amounts of money while increasing your business efficiency at the same time.

Increased Security

Since your communications are sent digitally over IP telephony and VoIP, you can encrypt your data packets as they are sent over your network. Doing so that people who are not authorized to access your data on your network cannot access your voice messages. Security is key for a business, especially if it is dealing with intellectual property.

Simple Interface to Use

VoIP services are simple and easy to use. These services are built with the end user in mind, making the addition of IP telephony and VoIP services perfect for your employees. Anyone, regardless of their education and knowledge base, can operate VoIP services and conduct business using them.

Increased Portability

If you have employees who make sales calls but also met with clients and travel regularly for work purposes, a VoIP phone and connection is perfect for you. Since a VoIP phone can work anywhere in the world, all you and your employees have to do is log in on your telephone to access voice mails and messages.

By having a useful, portable business phone, you no longer need to invest in office phones. Saving on expenses where possible is excellent financial advice for a company to follow, regardless of the industry it is in.

If you are interested in adding Cisco Network Consulting and Support Services to your business in Toronto or the GTA like routing and switching LAN/WAN, wireless, network security, IP telephony and VoIP, you should contact Netcon Solutions today. You can learn more about these services at our website today.

Leave a Comment

Your email address will not be published. Required fields are marked *